Amazon Alexa Echo

Amazon Alexa Echo – more than just a speaker

The Amazon Alexa Echo is not just a speaker but also your smart assistant which can help you with several chores. Book a cab, order food, place calls, play music or even turn off your room light with this portable, hands-free speaker. There are many different models available, each with its own unique set of features. And they are;

1.  Amazon Echo
2.  Echo

  • Plus
  • Show

3.  Amazon Tap

  • Spot
  • Dot
  • Sub
  • Dot Kids Edition
  • Connect
  • Look

Best Features of Amazon Alexa Echo

Notifications

Entertainment

Bluetooth

Amazon Echo

This is the next gen speaker that is capable of many different functions and available in three different colors. Here’s how you can setup this device with your Wi Fi; you need the Alexa app on your smartphone though.

Wi Fi Setup

1   First, install the Alexa app on your smartphone
2   Check if your mobile device is compatible with the app before the installation
3   Open the app and navigate to the SETTINGS menu
4   And then, select DEVICE SETTINGS
5   You must now choose the name of your Echo device
6   After which, follow all instructions under the Wi Fi menu

Alexa Echo Setup

Echo Plus

When compared to the Amazon Alexa Echo, this device is slightly costlier because of the additional built-in hub. Otherwise, most features are similar to that of the primitive models. Did you know that you could pair your Echo device with your mobile device or tablet?

Amazon Echo Plus

Bluetooth Setup – Mobile or Tablet

1   Both the hand-held device and the Echo speaker must be Bluetooth compatible
2   They must not be connected to any other device through Bluetooth
3   Connectivity to a mobile device is restricted to one device at a time
4   The corresponding settings must be enabled on both devices
5   They must be in close range for better connectivity

Note : The device will however be unable to receive calls or text messages when paired using this technique

Setup Guidelines

1   Use the wake word PAIR to begin the process
2   And in case, you want to cancel it in between, just say CANCEL
3   On your mobile device, open the Bluetooth settings
4   And then, select your Amazon Alexa Echo device
5   You will get an intimation regarding the status of the connection
6   Once done, you can use the DISCONNECT command
7   Using the CONNECT wake word, you can connect to the most recently paired mobile device or tablet

Alexa Echo Setup Guidelines

If you are not interested in just a speaker, then you must try out the Echo Show, which is a speaker that comes along with a display screen.

Echo Show

With the 10-inch display screen, you can now also stream HD videos along with great Dolby audio. It is the most economical display device that streams both high-quality videos and audio. Get yourself a Prime subscription and enjoy movies, TV shows or even music videos on this device.

Setup a device with a screen

  • Connect the Dot to the power adapter
  • Make sure that you choose a suitable power source
  • Simultaneously, install the Alexa app on your smartphone or tablet
  • Open the app on the device it was installed on
  • And then, choose the DEVICES icon
  • Under which you must now select the plus symbol icon
  • You will receive several prompts
  • Follow all of them to complete the setup process

Users of Echo Dot may have to follow a different set of instructions for the setup process.

Echo Dot

The Amazon Alexa Echo Dot is a really compact speaker that is also easily portable. It connects to a power source through the adapter and is also capable of both wireless and Bluetooth connections. In order to set this up for the first time, use the support guidelines given below;

Alexa Echo Dot

  • Connect the Dot to the power adapter
  • Make sure that you choose a suitable power source
  • Simultaneously, install the Alexa app on your smartphone or tablet
  • Open the app on the device it was installed on
  • And then, choose the DEVICES icon
  • Under which you must now select the plus symbol icon
  • You will receive several prompts
  • Follow all of them to complete the setup process

Note : If you are unable to find success in any of the setup process, then, you can take help from the troubleshooting section.

Amazon Alexa Troubleshooting

Before beginning the setup, just make sure that your Wi Fi satisfies the following conditions;

  • Must be a dual-band Wi Fi
  • That is, it must be at least 2.4 GHz or 5 GHz
  • You cannot connect the device to ad-hoc networks

If you have checked these conditions and the device still does not connect with your Wi Fi, then try this;

  • Turn off the modem and the router first
  • Then, wait for a minute or two
  • Restart both devices
  • In the meantime, also restart the Amazon Alexa Echo device
  • To do this, plug out the power adapter and plug it back in after a few minutes
  • Now, try establishing a connection between the speaker and the router
  • For persistent issues, try resetting the Echo device
  • Sometimes, Wi-Fi connectivity maybe hindered due to incorrect passwords
  • You may have saved a previous password and later on changed it
  • Or, maybe entering an incorrect password
  • They are case sensitive, and therefore must be entered carefully
  • If you want to update a password, then simply re-run the Wi Fi setup process
  • This way, the password gets saved after an update

Amazon Alexa Troubleshooting Actions

Reduce Network Congestion

Though Wi Fi routers do not have an upper limit for the number of devices connected, it can adversely affect the network’s performance. Hence, to avoid inconsistent Wi Fi functioning you can try out the following remedies;

  • To free up the bandwidth on the network, turn of unused devices
  • Check if the Echo device is another room from that of the router
  • Move it closer to the router and also remove any hindrances in their direct path
  • Other electrical or electronic gadgets such as microwave ovens and baby monitors can hinder Wi Fi signals
  • So, check if there are any in the vicinity of your device
  • Try connecting to a 5 GHz network
  • It will improve the speed of your connection

In spite of these checking out these steps, if you are still unable to complete setup, then try contacting the ISP or the router manufacturer for help. If it is an issue with your Amazon Alexa Echo device, then you can reach out to our Alexa support team at our toll-free number.

Need Help For Your Amazon Alexa Echo Setup?

Device Setup – Network Issues – Software Errors

Call Us @ +1-844-703-1260

Different Reset Procedures

The reset procedure varies for each Echo device and here is a small compilation of the steps involved in the process.

  • Make use of the ACTION button for the process
  • Hold it down for about 30 seconds
  • And then, release it to complete the reset process
  • Make use of the MICROPHONE OFF and VOLUME DOWN buttons for this process
  • Simultaneously, hold down both buttons for about 20 seconds
  • Release them and check if the device is reset
  • There is a separate reset button on these devices
  • You can access it using a paper clip or a pen
  • Press the button and wait for the lights to go out
  • And once you release the button, the device will light up once again
  • For this device, use the MICROPHONE OFF and VOLUME DOWN buttons
  • Hold them down simultaneously for about 20 seconds
  • Release and check if device is back on track
  • For the process, make use of the ACTION button
  • Hold it down for around 20 seconds
  • And then, release it to complete the reset process

Echo Plus

  • If you do not want to lose any data, use of the ACTION button for reset
  • Otherwise, use the VOLUME DOWN and MUTE buttons for setting back to factory settings
  • Either way, you must hold down the respective button(s) for about 20 seconds
  • And then, release it to complete the reset process
  • If it is an older version, use the reset button and a paper clip

Echo Show and Other devices with a screen

  • Navigate to the SETTINGS menu
  • And then, go to DEVICE OPTIONS
  • Now, there are two options that you can choose from
  • You can retain data and also reset to factory defaults
  • Otherwise, erase all data and restore to factory defaults
  • Make a choice and then, complete the reset process

Our website handles all support queries with respect to Amazon Alexa Echo devices. Call us at our toll-free number to get your query resolved or contact our team on our live chat.